The 6 steps of EOL
Step 1
Discussion as the end of life approaches.
Advanced care planning including preferred priorities for care will be created.
Service users, loved ones (by users wish only) and staff to take part in the care plan in order to meet the highest quality of care.
Step 2
Care plan will be accessed and reviewed
Individual regular reviews of user`s needs and preferences are assessed, acted on and reviewed.
Step 3
Co-ordination of care.
Details of Health Care Services (GP, Ambulance, other carers) Local Council services and other details will be noted for effective co-ordination.
Step 4
Delivery of high quality service
With an agreed advanced care plan in place, the tailor-made high quality service will be delivered with compassion, love and sensitivity.
Step 5
Care in the last days of life.
All aims, wishes, preferences and choices of the user agreed on in the advanced care plan, will be acted upon and reviewed regularly with the full participation of the service user, staff and family members or loved ones (user`s wish only).
Step 6
Care after death
After the passing of our service user, the family members, friends and loved ones will be supported in the bereavement process until our service is no longer needed.
What end of life care involves?
What to expect from end of life care?