Expectation Care Aim:
We aim to offer skilled care to enable our service users to achieve their best possible state of health and well-being.
We treat all service users and staff with uniqueness, dignity and respect at all times
We support individual choices and personal decision making as the rights of all our service users
We respect individual requirements for privacy at all times and treat all information in a confidential manner.
We recognise the individual needs for personal fulfillment and offer individualised programmes of meaningful activity to satisfy the need of our service user and staff.
In reality, people are unique and different in almost all aspect and so are the needs, requirements, preferences, priorities etc. so we endeavour to provide trained staff with the specific training required to meet the service user`s needs.
For service users who require higher levels of service for example
- Brain injuries,
- Loss of senses (eyes/hearing),
- Sickle cell,
- Terminal illness,
Again we also endeavour to provide our Staff with the specific training required to meet the service user`s need in effect creating a special bond and understanding between our client, staff and the service provider.